Privacy Policy

1. About This Policy

KARV Consulting Pty Ltd (ABN 98 696 568 724 / ACN 696 568 724) ("KARV Consulting", "we", "us", or "our") is committed to protecting the privacy of the individuals and businesses we work with.

This Privacy Policy explains how we collect, hold, use, and disclose personal information in accordance with the Privacy Act 1988 (Cth) ("Privacy Act") and the Australian Privacy Principles ("APPs") contained in Schedule 1 of the Privacy Act.

By using our website (karvconsultingpty.site), contacting us, or engaging our services, you consent to the handling of your personal information as described in this Policy.

2. Who We Are

KARV Consulting Pty Ltd is an independent Australian management and strategy consulting firm registered in Victoria, Australia.

• Company Name: KARV Consulting Pty Ltd
• ABN: 98 696 568 724
• ACN: 696 568 724
• Address: Victoria 3978, Australia
• Email: ceo@karvconsultingpty.site

3. Information We Collect

We may collect the following types of personal information:

• Identity information: full name, job title, employer name, professional qualifications
• Contact details: email address, phone number, business address
• Engagement information: details about the strategic, commercial, or operational questions you are seeking advice on
• Commercial information: financial, operational, or market data shared with us for the purposes of an engagement
• Communication records: emails, enquiry form submissions, meeting notes, and any other correspondence with us
• Website usage data: IP address, browser type, pages visited, time on site (collected through standard server logs or analytics tools)
• Sensitive information: we do not generally collect sensitive information. Where any is incidentally disclosed to us, we handle it only as permitted by the Privacy Act and delete it when no longer required

We collect personal information by lawful and fair means, and where practicable, directly from you.

4. How We Collect Information

We collect personal information through:

• Enquiry forms and proposal requests submitted on our website
• Direct email, phone, or video-conference communications
• In-person meetings, workshops, and client engagements
• Engagement letters, master services agreements, and professional engagements
• Automatically via cookies and server logs when you visit our website
• Publicly available business registers, LinkedIn, and other professional sources

Where it is reasonable and practicable, we will notify you of the information we collect and why at or before the time of collection.

5. How We Use Your Information

We use personal information to:

• Respond to your enquiries, prepare proposals, and scope engagements
• Deliver professional consulting services under our engagement letters
• Produce board papers, strategy documents, models, and other deliverables
• Manage relationships with clients, alumni, advisers, and third-party experts
• Comply with legal, tax, and professional-conduct obligations, including under the Corporations Act 2001 (Cth)
• Send professional communications, thought-leadership pieces, and invitations to events (only with consent where required)
• Improve our website, insights, and service offerings
• Conduct internal business administration

We will not use your personal information for purposes other than those for which it was collected, unless you consent or it is required or authorised by law.

6. Disclosure of Personal Information

We may disclose your personal information to:

• Our directors, employees, consultants, and subcontractors on a strict need-to-know basis
• Third-party service providers (e.g. IT/hosting, cloud collaboration, accounting, legal) who support our operations — subject to written confidentiality obligations
• Other professional advisers engaged on a specific client engagement (e.g. law firms, tax advisers, investment banks), with your knowledge and consent
• Government agencies, regulators, or law enforcement bodies where required by law
• Courts or tribunals, if we are a party to legal proceedings

We do not sell or rent your personal information to third parties for their own marketing purposes.

We do not routinely disclose personal information to overseas recipients. If we do, we will take reasonable steps to ensure the recipient complies with the APPs or a comparable privacy regime, or we will obtain your consent.

7. Data Security

We take reasonable steps to protect the personal information we hold from misuse, interference, and loss, and from unauthorised access, modification, or disclosure. These measures include:

• Access-controlled cloud collaboration environments with multi-factor authentication
• Role-based access to client engagement data
• HTTPS encryption on our website
• Confidentiality obligations for all staff and subcontractors
• Periodic information-security reviews

No data transmission over the internet or method of electronic storage is entirely secure. While we strive to protect your information, we cannot guarantee absolute security.

In the event of a data breach that is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required by the Notifiable Data Breaches scheme under Part IIIC of the Privacy Act.

8. Cookies and Website Analytics

Our website may use cookies — small text files stored on your device — to improve your browsing experience and understand how visitors use our site. You can configure your browser to refuse cookies; however, this may limit some website functionality.

We may use third-party analytics tools to collect aggregated, non-personally identifiable information about website traffic and usage patterns.

9. Access and Correction

Under APP 12 and APP 13, you have the right to:

• Request access to the personal information we hold about you
• Request correction of information that is inaccurate, out of date, incomplete, irrelevant, or misleading

To exercise these rights, please contact us at ceo@karvconsultingpty.site. We will respond within 30 days. We may require you to verify your identity before providing access.

In some circumstances, we may refuse access or correction as permitted by the Privacy Act — for example, where the information is commercially sensitive or relates to another client's confidential engagement. Where we refuse, we will provide written reasons.

10. Marketing Communications

We may send you professional updates, insights, and invitations to events where you have consented to receive them, or where permitted by the Spam Act 2003 (Cth). You may opt out at any time by contacting us at ceo@karvconsultingpty.site or by using the unsubscribe link included in any marketing email.

11. Links to Other Websites

Our website may contain links to third-party websites (for example, research sources or industry bodies). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.

12. Complaints

If you believe we have breached the APPs or this Privacy Policy, you may lodge a complaint by contacting us at:

• Email: ceo@karvconsultingpty.site
• Address: Victoria 3978, Australia

We will acknowledge your complaint within 5 business days and aim to resolve it within 30 days. If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be published on our website with a revised effective date. Continued use of our services after any changes constitutes acceptance of the updated Policy.

14. Governing Law

This Privacy Policy is governed by the laws of Victoria and the Commonwealth of Australia. Any disputes arising under this Policy shall be subject to the jurisdiction of the courts of Victoria.

15. Contact Us

For any privacy-related queries or concerns, please contact:

• KARV Consulting Pty Ltd
• ABN: 98 696 568 724
• Victoria 3978, Australia
• ceo@karvconsultingpty.site